Employment Status: Permanent, full time
Days & Hours of Work: Monday to Friday totalling 38 hours per week
Competitive Salary: Band 8 - $133,367 p.a.+ 12% superannuation
Location: Council office in Sandringham, with some flexibility to work from home

About Us:

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

About the Role:

The Coordinator Business Development provides leadership across business systems and development, Support at Home Packages Intake, service marketing and communications, work health and safety, and operational process improvement to support a contemporary, efficient and financially sustainable aged care service.

The role works collaboratively across operational teams to ensure systems, processes and resources effectively support growth, compliance, service accessibility and positive client outcomes.

You will be responsible for:

• Support the development of reporting frameworks, effective systems, service performance measures and operational analytics.
• Lead and support a small team and work collaboratively with other operational leaders to improve service integration, data quality, reporting capability and client experience.
• Lead and oversee intake and access for Support at Home Care Packages ensuring timely, response and client-centred service access.
• Oversee marketing and communications strategies and initiatives for Bayside Care and Support to support service and employee growth and community awareness.
• Ensure work health and safety practices are innovative, proactive and embedded within operational systems and service delivery processes.

Key Selection Criteria:

• To be successful in this role, you will bring the following skills and competencies:
• Degree qualified in business, project management, health and/or a relevant field, ideally further skills and knowledge would be gained through further formal qualifications in the field of community services or in management.
• High level understanding of the needs of older people and their carers in a home or community setting.
• Experienced leader in change management with an ability to support, negotiate and influence staff and key stakeholders during rapid rates of growth and change.
• Excellent oral and written communication skills with an ability to convey information to different audiences using a range of mediums.
• Demonstrated business systems development.
• Sound understanding of budgeting, accounting, and financial procedures as they relate to CHSP, HACCPYP, Support at Home services.

Mandatory pre-employment requirements:

• Be willing to undergo and complete a satisfactory criminal history check.
• Provide or be willing to obtain an employment-based Working with Children check. 

What we can offer you in return: 

• A work life/balance through flexible and hybrid working arrangements.
• Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year.
• Dedicated Staff Wellbeing programs, events and gym membership discounts.
• Learning and development opportunities so our people can grow and thrive.
• A parkland surrounding the office that is only a short 500m stroll to the beach.
• Free onsite staff parking plus hybrid vehicles that employees can book for work related travel.

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

How to apply:

1. To discover more about the role and responsibilities review the Position Description on Bayside City Council Careers page.
2. Provide a cover letter responding to the Key Selection Criteria and what has motivated you to apply for this role.
3. Click Apply to submit your application.
4. If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager.

Applications close: Tuesday 30 June, 11:55pm

Please note - Shortlisting will commence prior to the closing date so we encourage you to submit your application as soon as possible.

If you would like to learn more about this opportunity or have any question, please contact Charlene Pereira on 03 9599 4893 or via email cpereira@bayside.vic.gov.au

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.