Delivered Meals Administration Officer

  • Community Care
  • Part time
  • Closing on: Jun 5 2025

Employment Status: Permanent, part-time
Days & Hours of Work: Monday, Wednesday, Friday totalling 22.8 hours per week
Competitive Salary: $72,796.59 pro rata + 11.5% superannuation
Location: Leila Road Carnegie

About Us:

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

About the Role:

The Delivered Meals Administration Officer reports to the Rostering, Home Maintenance and Meals Team Leader and is required to provide all administration tasks required to provided a seamless and customer focused response to clients and the Delivered Meals Contractor.

You will be responsible for:

  • Providing effective and efficient administrative assistance to ensure the smooth functioning of the delivered meals service including requests being processed in a timely manner.
  • Maintaining accurate information in the client management system to ensure accuracy of client invoices.
  • Providing an initial point of contact for all meal delivery queries from the contractor and follow up of client queries.

Key Selection Criteria:

To be successful in this role, you will bring the following skills and competencies:

  • Previous experience working in an administration role, in a similar or related field.
  • Experience in using Carelink+ highly desirable.
  • An understanding of the needs and issues affecting older people, people with disabilities and their carers.
  • Thorough understanding of general office systems, tools and procedures.
  • Demonstrated ability to be self-motivated.
  • Excellent communication skills.
  • Excellent organisational skills and attention to detail.

Mandatory pre-employment requirements:

  • Be willing to undergo and complete a satisfactory criminal history check.
  • Provide or obtain an employment-based Working with Children check. 

What we can offer you in return: 

  • A work life/balance through flexible working arrangements.
  • Generous leave provisions, including accrued time off, parental leave, wellbeing leave, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year.
  • Dedicated Staff Wellbeing programs, events and gym membership discounts.
  • Learning and development opportunities so our people can grow and thrive.
  • A parkland surrounding the office.
  • A Green Money program, that rewards our staff for taking simple everyday steps to a more substantiable and climate aware living.

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

How to apply:

  1. To discover more about the role and responsibilities review the Position Description.
  2. Provide a cover letter responding to the Key Selection Criteria and what has motivated you to apply for this role.
  3. Click Apply to submit your application.
  4. If you require any access or reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager – your customer experience truly matters to us!

Applications close: Thursday 5 June, 11:55pm

Please note - Shortlisting will commence prior to the closing date so we encourage you to submit your application as soon as possible.

If you would like to learn more about this opportunity or have any question, please contact Liezl Fusato on tel:0498 444 089 or via email lfusato@bayside.vic.gov.au

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.

 

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Come and work with us

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At Bayside, we have a team of over 650 employees, delivering more than 100 services for our community. We offer a collaborative, innovative workplace and strive to provide sector leading services, programs and facilities. The City of Bayside is 8 km south of Melbourne’s Central Business District, home to over 107,000 residents and 17kms of stunning Port Philip Bay coastline.