Come and work with us

Employment Status: Permanent
Days & Hours of Work: 5 days totalling 38 hours a week
Competitive Salary: Band 7 - $111,166 per annum + 11.5% superannuation
Location: Corporate Centre in Sandringham, with the flexibility to work from home

About Us:

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

About the Role:

In this position you will provide timely, expert technical support and systems administration to ensure the operational efficiency of the Council’s Information Technology infrastructure. Contribute to the development and implementation of measures to improve and enhance IT support services, analyse and resolve complex technical problems and provide expert advice. Assist with the development of policy recommendations, strategies, and programs to support and achieve, Council’s Corporate Plan and Departmental Business Plan goals and objectives.

This role requires expert technical support and system administration to ensure optimum operational efficiency across Hardware, Systems and Applications. Day to day, some of the tasks you will be responsible for include:

• Install, configure and maintain LAN and WAN infrastructure and Firewalls.
• Provide Level 3 support of all Windows and Exchange servers.
• Ensure all applications residing in those servers are available and performing to organisational standards.
• Investigate, design and develop improvements and enhancements to the IT infrastructure.
• Respond to system alerts and error messages produced by monitoring tools.

Key Selection Criteria:

To be successful in this role, you will bring the following skills and competencies:

• A degree in Information Technology/Computer Science or extensive experience working within a related field.
• Significant knowledge of information security on Windows and Firewalls and the mechanism for configuring systems in line with policies.
• Demonstrated ability to install, configure and support Microsoft server products on VMWare or HyperV.
• Experience in developing and maintaining technical system documentation and network diagrams.
• Advanced analytical and problem-solving skills and the ability to identify, define and resolve technical and operational problems.
• A passion for continuously driving innovative improvements, in a fast-changing and busy operating environment.
• Well-developed interpersonal skills, a customer centric mindset and the ability to build trusting relationships within a team environment and across the business.

 In addition, the following experience would be highly regarded:

• Experience working within local or state government departments.

Mandatory pre-employment requirements:

• Be willing to undergo and complete a satisfactory criminal history check.
• Provide or obtain an employment-based Working with Children check 

What we can offer you in return: 

• A work life/balance through flexible and hybrid working arrangements.
• Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year.
• Dedicated Staff Wellbeing programs, events and gym membership discounts.
• Learning and development opportunities so our people can grow and thrive.
• A Parkland surrounded office that is only short 500m stroll to the beach.
• Free onsite staff parking plus hybrid vehicles that employees can book for work related travel.
• A Green Money program, that rewards our staff for taking simple everyday steps to a more substantiable and climate aware living.

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

How to apply:

1. To discover more about the role and responsibilities review the Position Description.
2. Provide a cover letter responding to the Key Selection Criteria and what has motivated you to apply for this role.
3. Click Apply to submit your application.
4. If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager.

Applications close: Sunday 1 December, 11:55pm

If you would like to learn more about this opportunity or have any question, please contact Jacob Westley, IT Infrastructure Coordinator, on 03 9599 4393 or via email jwestley@bayside.vic.gov.au

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.