Employment Status: Fixed term until 30 June 2029
Days & Hours of Work: 19 hours per week minimum with opportunity for additional hours based on funding
Competitive Salary: Band 4 - $74,980 per annum pro-rata + 12% superannuation
Location: Council office in Sandringham, with some limited flexibility to work from home 

About Us:

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy includes three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

About the Role:

The key purpose of the Assessment and Care Finder Intake and Administration Officer is to facilitate service access for people of all ages who may be experiencing vulnerability or younger people with a disability.  This includes:    

• Accepting referrals and onboarding new clients, particularly those referred through the Care Finder Program. 
• Provision of excellent customer service through phone and face to face contact with potential and existing clients, families, agencies and internal staff. 
• Undertaking administration tasks to support the effective and efficient operations of the team. 

Key Selection Criteria:

To be successful in this role, you will bring the following skills and competencies:

• Demonstrated experience working with older people and people with a disability in a community setting.
• Knowledge and understanding of community based aged care and disability services and programs.
• Excellent communication skills.   
• The ability to work as part of a team, and a strong commitment to maintaining a high standard customer service culture.
• Intermediate skills in Microsoft Office applications.
• Experience with CareLink Plus client management software application would be an advantage
• Business administration qualification would be well regarded and/or three plus years’ experience in administration in a community service role. 

Mandatory pre-employment requirements:

• Be willing to undergo and complete a satisfactory criminal history check and ongoing checks every three years.
• Provide or obtain an employment-based Working with Children check.
• Valid Victorian Driver’s Licence.

What we can offer you in return: 

• A work life/balance through flexible working arrangements.
• Generous leave provisions, including accrued time off, parental leave, wellbeing leave, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year.
• Dedicated staff wellbeing programs, events and gym membership discounts.
• Learning and development opportunities so our people can grow and thrive.
• A parkland surrounding the office that is only a short 500m stroll to the beach.
• Free onsite staff parking.

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

How to apply:

1. To discover more about the role and responsibilities review the Position Description.
2. Provide a cover letter responding to the Key Selection Criteria and what has motivated you to apply for this role.
3. Click Apply to submit your application.
4. If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager.

Applications close: Tuesday 24 February, 11:55pm

If you would like to learn more about this opportunity or have any question, please contact Alison Clarke, Community Assessment Coordinator on 0419 376 893 or via email aclarke@bayside.vic.gov.au

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.